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Copyright © 2019 BulkSG. All rights reserved.

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Tel: +65 6524 7496 | Fax: 123-456-7890

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Singapore, Singapore

Terms of Service - for user

Please read these terms of service carefully. This is a legal agreement between "BulkSG" and you which governs your use of BulkSG services. Your use of the services constitutes your acceptance of and agreement to all of the terms and conditions in these terms of service and your representation that you are 18 years of age or older. If you object to anything in these terms of service, please do not proceed to sign up.

REGISTRATION AND CUSTOMER'S ACCOUNT

The Customer has to register to make a purchase via the website or app. When registering for the use of the Services, the Customer agrees to provide true, accurate, current and complete information as prompted by the registration process and as requested from time to time by BulkSG. You may withdraw such consent by writing in to BulkSG and Attention it to “BulkSG Operations”.

The Customer is granted the right to request, at any time, an account cancellation. To do so, he must provide BulkSG with a written notification sent via email to bulkersingapore@gmail.com stating his full name and registration details with a request to cancel his account.

PRICES

All prices on the BulkSG website and Apps are displayed including BulkSG's E-vouchers, rewards, coupons, incentives, ETC,. GST and all other taxes (subject to change of such taxes), meaning the shown price online is always the final amount charged.

Our service is free of charge and we will not charge you for our service or add any additional purchase fees. Obvious errors and mistakes (including misprints) are not binding.

PAYMENTS, ADJUSTMENTS TO PURCHASES AND CANCELLATION

Once the purchase is made the Customer is obliged to pay the full amount of the purchase. If you wish to review or adjust your purchase, please login to the website or App and follow the instructions therein. Alternatively, please call the Service Provider directly. [+65 6524 ***6]

Payment is safely processed from your credit/debit card or bank account to the bank account of the Service Provider through a third party payment processor.

The Services allow Customers to pay and Service Provider to accept payments for Services, payments initiated with Cards bearing the trademarks of MasterCard International Inc. and Visa Inc.  BulkSG does not collect, analyze and relay information generated in connection with these payments. You did not authorise us to process payments in accordance with the Services, using the payment information you have supplied.

REFUND / WARRANTY POLICY

If a Customer who pays for a product or service that suffers a lapse in service standard, Customer may be eligible for a refund.

BulkSG (at our discretion) will provide the Customer with a refund or use reasonable efforts to replace it with a comparable service. The amount of refund will depend on the nature of the service lapse. The refund amount will be in the form of cash or products purchased that requires refund from BulkSG.

It will be directly refunded back to the customer.

Service lapses include the following:

  1. BulkSG fails to provide the Customer with the reasonable ability to access the service or product.

  2. the description of the service or product in the listing on the website or Mobile Application is materially different from the actual product or service. 

All service lapses are to be reported to BulkSG within 14 hours from the completion of the service. Decisions by BulkSG regarding refund will be final.

REVIEWS

Customers can post reviews concerning the product and services provided on our website. Reviews must be based on concrete facts, be fair and objective and not contain any type of content that might be considered as defamatory, offensive, abusive, infringing intellectual property rights or illegal.

The completed customer review may be uploaded on our website for the sole purpose of informing future customers of your opinion of the service level and quality of the Service and wholly or partly used and placed by BulkSG at its sole discretion, e.g. for marketing, promotion or improvement of our service, on our website or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by BulkSG.

We reserve the right to adjust, refuse or remove reviews that violate the conditions set out above.

USE OF SERVICES; LIMITATIONS AND CHANGES TO SERVICES.

We may change, modify, suspend, or discontinue all or any part of the Services at any time, with or without prior notice or reason. You acknowledge that the operation of the Services may from time to time encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors and BulkSG shall not be responsible to you or others for any such interruptions, errors or problems or an outright discontinuance of the Services.

 

BulkSG has no obligation to maintain or update the Services or to continue producing or releasing new versions of the Services.

We will make reasonable efforts to keep the Services operational 24/7 days a week, except for: (i) planned downtime (of which we will endeavor to provide at least 24 hours prior notice); or (ii) any unavailability caused by circumstances beyond our control, including but not limited to, Acts of God,  (i.e. flood, fire, earthquakes), civil unrest, acts of terror, strikes or other labor problems, acts of government, or Internet service provider failures or delays.

PROPRIETARY RIGHTS AND INTELLECTUAL PROPERTY

The Services contains content and technology of BulkSG that is protected. BulkSG owns intellectual property rights to any protectable part of the Services, including but not limited to the design, artwork, logos, functionality, and documentation (collectively, the “BulkSG Property”). You may not copy, modify, or reverse engineer any part of the Services or the BulkSG Property.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless BulkSG and its affiliates, officers, directors, employees, agents, partners and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney’s fees) arising from or relating to: (i) your use of and access to the Services; (ii) Services facilitated by the website and App or any interaction between you and another user; (iii) your violation of any term of these Terms of Service; (iv) your violation of any rights of a third party, including without limitation any copyright, intellectual property, or privacy right; or (v) any third-party claims or damages relating to death, personal injury or emotional distress arising from or related to use of the Services. This defense and indemnification obligations will survive the termination of these Terms of Service and your use of the Services.

End of "Terms and Service - for user ".